June 6, 2016

BPO Services

Using a value-based extraction approach, VentureSoft provides clients with both voice and non-voice offerings. We have BPO capabilities to do Data Conversion/Compilation. We also have expertise in inbound contact Center management and capabilities in handling customer service and technical support, contact Center processes on email, chat and calling. We have a robust infrastructure with secure high-bandwidth communication systems and mature quality processes that ensure quick scaling in the chosen areas. Our BPO expertise includes:

  • Accounts Processing
  • Payroll Processing
  • Supply Chain Management
  • Component Engineering
  • BOM Management
  • Supplier Metrics and Management
  • Customer Care
  • Warranty Management

Our capabilities in Data Mining, Data Conversion and Publishing are elaborated further:

Data Mining

Data Mining is the process of analyzing data from different perspectives and summarizing it into useful information, information that can be used to increase revenue, cuts costs, or both. VentureSoft team analyzes data from many different dimensions or angles, categorizes it, and summarizes the relationships. Technically, we find the correlation or patterns from dozens of fields in large relational databases and help visualize the information.

Data Conversion/Compilation

  • Data entry from paper/books with high accuracy and speed, Acrobat PDF conversion
  • Data conversion (from one format to another, e.g. Tiff/PDF to MS Word, HTML)
  • Data preparation for Web and CD-ROM publishing (XML/HTML/SGML/PDF)
  • Scanning: Electronic Recognition: OCR (Optical Character Recognition) and ICR

ePublishing

  • Copy Editing , Language Editing ,Content Editing, Editorial Proof Reading, Indexing
  • Artwork and Design
  • Image map generation, image management and re-creation and high quality image scanning, color correction, contract color proofing, page-for-page design of covers and text